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Privacy notice
Privacy Policy
Effective Date: 2025-10-25
Namaste India (referred to as "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from our website, namasteindia.store.
1. The Data We Collect
We collect several types of information from and about users of our Website, including:
- Identity and Contact Data: Name, billing address, shipping address, email address, and telephone number. We require this data to fulfill your order and communicate with you about your purchase.
- Transaction Data: Details about products you have purchased from us, and the financial and payment details related to the transaction. We do not store full credit card details; this is handled by our secure third-party payment processors.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, operating system, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services, such as page views and navigation paths.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Personal Data
We use your personal data primarily to manage our Print-on-Demand (POD) business and for the following purposes:
- Contractual Necessity (Fulfillment): To process and fulfill your order, including sharing the necessary identity, contact, and product data with our Print-on-Demand fulfillment partner (Printify) and their production and shipping network.
- Communication: To manage our relationship with you, including notifying you about changes to our terms or privacy policy, and sending you order updates (e.g., shipping confirmation).
- Customer Support: To provide effective customer service and respond to your inquiries.
- Marketing (With Consent): To send you marketing communications about new products, special offers, or other updates, but only where you have explicitly opted-in to receive them.
- Security and Improvement: To administer and protect our business and this website, prevent fraud, troubleshoot, conduct data analysis, and improve our services.
3. Sharing Your Personal Data
We only share your personal data with the following third parties as necessary to operate our business and provide you with your products:
- Fulfillment Partners (Printify): We share your Name, Shipping Address, Email, and Product details with Printify, who then shares this data with their print providers and shipping carriers (e.g., USPS, FedEx) to produce and deliver your order. This sharing is essential for the performance of our contract with you.
- Payment Processors: Your payment information is securely processed by third-party payment service providers (e.g., PayPal, Stripe, etc.) who specialize in the secure capture and processing of online payments.
- Analytics Providers: We use services like Google Analytics to track and analyze website usage, which helps us improve our service. This data is generally anonymized or aggregated.
- Legal Compliance: We may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations or protect the rights and property of Namaste India.
4. International Data Transfers (Applicable to US Sales)
As a Swedish company utilizing a fulfillment network that often includes US-based printing facilities, your data will be transferred outside of the European Economic Area (EEA) to the United States. We ensure your personal data is protected by requiring our partners to use appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure a high level of data protection.
5. Your Legal Rights (Under GDPR)
As your data is processed by a company based in the European Union (Sweden), you have specific rights concerning your personal data:
- The Right to Access: The right to request copies of your personal data.
- The Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
- The Right to Erasure (Right to be Forgotten): The right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at info@namasteindia.store.
6. Data Security and Retention
- Security: We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
- Retention: We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Changes to This Privacy Policy
We reserve the right to update this policy at any time. The updated policy will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically.
8. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@namasteindia.store